Our removal process is performed on site and is considered a green service. Our repair system first starts with sanding out the etching with 3 to 4 different special types of restoration pads in the removal process. After the etching is completely removed we bring the glass back to new condition with a final polish. We have two main goals with our repair process. Bring the glass back to new condition and to save you money vs. replacement. Many glass companies will tell you that the repair process can’t be done.